Living values
Our most important responsibility is the sustainability of our company and the environment as well as dealing respectfully with our employees and customers.
We promote our employees with passion and proactively offer our customers solutions in order to assist them in accomplishing their goals.
1.
Customer orientation
We offer a quality standard based on the demands and needs of our customers. We strive for increasing customer satisfaction based on the reliability of our deliveries and the quality of our products.
2.
Individual responsibility
We promote the individual responsibility of all employees for the quality of their work, taking into consideration the environment, energy consumption and safety at work. Quality and environmental protection are characterised by personality and are thus the task of every single individual.3.
Continuous improvement
We integrate all employees of our company into the continuous improvement process. The management level sets the example to motivate all employees in the improvement process.
4.
Competitiveness
We design our processes based on the principle of optimum customer benefits in view of quality and the environment, thus avoiding non-quality costs and image loss and securing market share at competitive prices.5.
Preventive Q-management
We define and monitor the individual processes and create transparency of time schedules by clear presentation and mutual information. Factual correlations determine the cost structure.
6.
Dialogue with all partners
Through close contact with customers, suppliers, neighbours, authorities and the community, we promote the quality of the products and environmental protection. We assess suppliers on the basis of their management targets.
7.
Environmental protection, occupational health and safety
We minimise negative impacts on the employees through our behaviour and preserve the environment. Dealing consciously with materials and using environmentally compatible, energy-efficient methods and substances, we ensure that natural resources are conserved.8.